field_job_occupational_field_parents_all

field_job_employment_type

job_organization_name

city

state

<h3>Job Description</h3>
Job DescriptionSalary: 
Company Overview For 85 years and four generations, Gordon's has been the leading purveyor of fine wines, spirits and craft beer in New England. Our company operates 5 retail locations throughout the Boston area, a catering operation and a fine wine division. We sell through our retail channels, including e-commerce, direct to consumer and through multiple affiliate marketing programs with various partners. We are known for our extensive product knowledge, our outstanding customer service and our ability to secure the products that our customers seek.
Retail Sales Associate Position Summary Reporting to the Store Manager, the Retail Sales Associate role will be responsible for delivering exceptional customer service and shopping experience for our guests. You will work in a fast-paced environment in which you will be processing sales transactions on the POS system, maintaining a clean cash-wrap and assisting in product stocking or other projects as needed.
Responsibilities include:
<ul>
<li>Greet and direct customers. Help identify client needs, present and answer questions about our products and identify solutions to assist them.</li>
<li>Provide customer feedback to the Store Manager.</li>
<li>Both part-time and full-time roles available. Hours vary depending on availability. Shifts available 7-days a week from morning until night, please provide availability upon applying.</li>
<li>This role may require lifting heavy cases, moving product or other manual labor tasks.</li>
<li>This is an interactive customer-facing role that requires patience and a positive attitude.</li>
<li>This role involves selling alcohol. Must be 21 years of age or older to apply.</li>
<li>Opportunity to learn and grow in the wine/spirits industry and develop sales skills.</li>
<li>Driver's license preferred but not required</li>
</ul>
Benefits:
Full time employees are eligible for health insurance and other voluntary insurance programs. 401k with match after 1 year/1,000 hours of service. Paid vacation after 6 months of service. Product discounts and other perks available.

Retail Sales Key Holder

<h3>Job Description</h3>
Job DescriptionSalary: $60,000 
Job Title: Multi-Site Store Manager
Department: University Gear Shop
Location: Westfield State University Westfield, MA
Reports to: EVP Sales and Strategic Partnerships
Position Summary: The Multi-Site Store Manager at Westfield State University Campus Store will oversee all aspects of the retail stores and is responsible for supervising daily activities of the stores at:
<ul>
<li>Westfield State University</li>
<li>MA College of Liberal Arts</li>
<li>Berkshire Community College</li>
</ul>
This leader is responsible for ensuring overall store performance sales goals and profitability are met and supervising a customer-focused part-time sales team. In this role youll set the standard of success and develop operational action plans, manage inventory, and cash flow, and work with students, staff, faculty, and alumni to fulfill their product needs. The multi-site manager will dedicate the necessary time needed at each location in order to deliver the operational excellence and world-class service that is expected. Additionally, you will seek daily to implement and execute the mission of UGS: Drive community engagement and brand recognition by delivering high-quality branded merchandise with passionate, world-class service.
Essential Duties and Responsibilities:
 
In-store Selling Effectiveness:
<ul>
<li>Demonstrates/sells products to customers, explains benefits, features, prices, quality, value, and other information to build business through outstanding customer service</li>
<li>Drive store sales and traffic results, executing strategic merchandising initiatives, and consistently achieving key store metrics</li>
<li>Uphold positive working relationships with university officials, UGS partners, and third-party vendors</li>
<li>Maintain optimal floor coverage and schedules to maximize store productivity while staying within established sales per labor hour metrics.</li>
<li>Build and maintain a store environment that is sharply focused on branding and visual merchandising to optimize the shopping experience. </li>
<li>Maintain an organized floor plan with compelling visual product and branded signage standards that are met at Maintain all times</li>
<li>Ability to oversee and attend temporary pop-up store events outside of the physical store location</li>
</ul>
Direct Selling Effectiveness:
<ul>
<li>Build relationships with campus department and organization leads and promote our ability to provide unique branded merchandise for events, projects and groups</li>
<li>Work with support team to source apparel and branded merchandise, selecting items that meet the needs of campus department and organization customers, keeping within product pricing, decorating and freight expense standards set by the customer and/or our VP of Retail Operations</li>
<li>Work with support team to secure/create necessary artwork and quotes to be shared with our customers, assuring that all product, pricing, and shipping details are accurately represented</li>
<li>Work with support team and customers to approve virtual samples</li>
<li>Monitor status of open purchase orders to ensure on-time delivery of all products, including timely resolution, communication, and mitigation of future potential problems</li>
<li>Work with support team to assure timely invoicing of direct customers</li>
</ul>
Build High Performing Teams:
<ul>
<li>Oversee, manage, and lead the Site Supervisors and part-time sales associates at all locations.</li>
<li>Hire, train and inspire a sales team that is committed to exceeding customers expectations while always delivering the highest level of customer service</li>
<li>Provide ongoing team leadership and coaching; lead periodic team meetings, one-on-one staff meetings, yearly performance reviews</li>
<li>Identify, document, and resolve performance issues and policy violations in partnership with the human resources manager</li>
<li>Partner with human resources manager on all benefits, payroll, on-boarding, and off-boarding.</li>
</ul>
Operational Excellence:
<ul>
<li>Attain operational excellence at all locations.</li>
<li>Implement action plans to improve key performance indicators to maximize business</li>
<li>Work with the UGS team members to help identify opportunities to improve store operations efficiency</li>
<li>Maintain inventory control and enter product information into the ordering systems to maintain optimal in-store product inventory levels </li>
<li>Review online orders and prepare merchandise for shipping</li>
<li>Manage controllable expenses and work with the accounting team to provide necessary documentation </li>
<li>Perform and or delegate opening and closing routines including execution of bank deposits, receipt of shipment, and interpret / disseminate UGS directives</li>
<li>Maintain store policies and procedures</li>
<li>Incorporate loss prevention and safety messages into daily operations and work with university officials as the need arises</li>
<li>Maintain a safe and clean environment in accordance with university and UGS policies</li>
<li>Collect and analyze information and data to generate reports </li>
<li>Troubleshoot and aid in problem solving backend and frontend issues as they arise</li>
<li>Work hours are primarily 9am to 5pm however, availability for varied weekly shifts including occasional weekends, evening events and peak shifts hours required</li>
</ul>
Community Outreach:
<ul>
<li>Weekly outreach to departments, faculty, administration, student groups and other auxiliary services for the purpose of building trustworthy relationships</li>
<li>Monthly meeting/communication with UGS contract administrator</li>
<li>Implement all additional services and programs that pertain to community involvement</li>
<li>Be present and available for as many community activities and events as possible</li>
<li>Establish an Advisory Committee that meets four times a year for the purpose of understanding branded needs and measure the success of past performance</li>
</ul>
Other Duties:
<ul>
<li>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice</li>
</ul>
Knowledge and Experience:
<ul>
<li>5+ years retail store management, customer service and/or merchandising experience </li>
<li>5+ years experience staffing and leading a high performing, customer focused retail sales team </li>
<li>Apple certification may be required</li>
<li>Demonstrated technical expertise in point-of-sale systems and troubleshooting POS issues</li>
<li>Broad range of product knowledge including apparel, hardgoods and tech accessories a plus</li>
<li>Proficiency with Microsoft Office suite of products, especially Outlook, Excel, Word, and Teams</li>
<li>Proficiency with mobile hardware technology </li>
<li>Experience with shipping software a plus</li>
</ul>
Core Competencies:
<ul>
<li>Ability to lead and coach individuals and teams, give constructive feedback, and motivate others to be high performers</li>
<li>Consultative customer service through active listening and interpersonal communication</li>
<li>Proven ability to drive sales results</li>
<li>Ability to think critically, problem solve and use sound judgment</li>
<li>Willingness to learn and embrace new procedures and new technologies</li>
<li>Willingness to be flexible with time and adjust to a fast-paced and ever-changing work environment</li>
<li>Detail oriented with proven organizational skills</li>
<li>Ability to work independently and collectively with the team and across multiple entities (vendors, partners, corporate teams)</li>
<li>Strong self-motivation toward the achievement of strategic and tactical goals </li>
<li>High sense of urgency and willingness to take initiative</li>
<li>Positive and professional demeanor with the ability to remain calm in high pressure situations</li>
<li>Ability to maneuver around sales floor, stockroom and mailroom, bend, stoop, and kneel frequently, and lift up to 40 lbs. with or without reasonable accommodation</li>
<li>Ability to travel between stores on a regular basis and schedule time at all locations</li>
</ul>
Education and Training:
<ul>
<li>Bachelors degree or equivalent experience in related field preferred</li>
</ul>

Multi-Site Store Manager (Westfield State University)

<h3>Job Description</h3>
Job DescriptionSalary: $60,000 per year 
Job Title: Multi-Site Store Manager
Department: University Gear Shop
Location: Quinsigamond Community College - Worcester, MA
Reports to: EVP Sales and Strategic Partnerships
Position Summary: The Multi-Site Store Manager at Quinsigamond Community College Campus Store will oversee all aspects of the retail stores and is responsible for supervising daily activities of the stores at:
<ul>
<li>Quinsigamond Community College</li>
<li>Worcester State University</li>
<li>Mount Wachusett Community College</li>
<li>Fitchburg State University</li>
</ul>
This leader is responsible for ensuring overall store performance sales goals and profitability are met and supervising a customer-focused part-time sales team. In this role youll set the standard of success and develop operational action plans, manage inventory, and cash flow, and work with students, staff, faculty, and alumni to fulfill their product needs. The multi-site manager will dedicate the necessary time needed at each location in order to deliver the operational excellence and world-class service that is expected. Additionally, you will seek daily to implement and execute the mission of UGS: Drive community engagement and brand recognition by delivering high-quality branded merchandise with passionate, world-class service.
Essential Duties and Responsibilities:
 
In-store Selling Effectiveness:
<ul>
<li>Demonstrates/sells products to customers, explains benefits, features, prices, quality, value, and other information to build business through outstanding customer service</li>
<li>Drive store sales and traffic results, executing strategic merchandising initiatives, and consistently achieving key store metrics</li>
<li>Uphold positive working relationships with university officials, UGS partners, and third-party vendors</li>
<li>Maintain optimal floor coverage and schedules to maximize store productivity while staying within established sales per labor hour metrics.</li>
<li>Build and maintain a store environment that is sharply focused on branding and visual merchandising to optimize the shopping experience. </li>
<li>Maintain an organized floor plan with compelling visual product and branded signage standards that are met at all times </li>
<li>Ability to oversee and attend temporary pop-up store events outside of the physical store location</li>
</ul>
Direct Selling Effectiveness:
<ul>
<li>Build relationships with campus department and organization leads and promote our ability to provide unique branded merchandise for events, projects and groups.</li>
<li>Work with support team to source apparel and branded merchandise, selecting items that meet the needs of campus department and organization customers, keeping within product pricing, decorating and freight expense standards set by the customer and/or our VP of Retail Operations</li>
<li>Work with support team to secure/create necessary artwork and quotes to be shared with our customers, assuring that all product, pricing, and shipping details are accurately represented</li>
<li>Work with support team and customers to approve virtual samples </li>
<li>Monitor status of open purchase orders to ensure on-time delivery of all products, including timely resolution, communication, and mitigation of future potential problems</li>
<li>Work with support team to assure timely invoicing of direct customers</li>
</ul>
Build High Performing Teams:
<ul>
<li>Oversee, manage, and lead the Site Supervisors and part-time sales associates at all locations.</li>
<li>Hire, train and inspire a sales team that is committed to exceeding customers expectations while always delivering the highest level of customer service</li>
<li>Provide ongoing team leadership and coaching; lead periodic team meetings, one-on-one staff meetings, yearly performance reviews</li>
<li>Identify, document, and resolve performance issues and policy violations in partnership with the human resources manager</li>
<li>Partner with human resources manager on all benefits, payroll, on-boarding, and off-boarding matters</li>
</ul>
Operational Excellence:
<ul>
<li>Attain operational excellence at all locations.</li>
<li>Implement action plans to improve key performance indicators to maximize business</li>
<li>Work with the UGS team members to help identify opportunities to improve store operations efficiency</li>
<li>Maintain inventory control and enter product information into the ordering systems to maintain optimal in-store product inventory levels </li>
<li>Review online orders and prepare merchandise for shipping</li>
<li>Manage controllable expenses and work with the accounting team to provide necessary documentation </li>
<li>Perform and or delegate opening and closing routines including execution of bank deposits, receipt of shipment, and interpret / disseminate UGS directives</li>
<li>Maintain store policies and procedures</li>
<li>Incorporate loss prevention and safety messages into daily operations and work with university officials as the need arises</li>
<li>Maintain a safe and clean environment in accordance with university and UGS policies</li>
<li>Collect and analyze information and data to generate reports </li>
<li>Troubleshoot and aid in problem solving backend and frontend issues as they arise</li>
<li>Work hours are primarily 9am to 5pm however, availability for varied weekly shifts including occasional weekends, evening events and peak shifts hours required</li>
</ul>
Community Outreach:
<ul>
<li>Weekly outreach to departments, faculty, administration, student groups and other auxiliary services for the purpose of building trustworthy relationships</li>
<li>Monthly meeting/communication with UGS contract administrator</li>
<li>Implement all additional services and programs that pertain to community involvement</li>
<li>Be present and available for as many community activities and events as possible</li>
<li>Establish an Advisory Committee that meets four times a year for the purpose of understanding branded needs and measure the success of past performance</li>
</ul>
Other Duties:
<ul>
<li>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice</li>
</ul>
Knowledge and Experience:
<ul>
<li>5+ years retail store management, customer service and/or merchandising experience </li>
<li>5+ years experience staffing and leading a high performing, customer focused retail sales team </li>
<li>Apple certification may be required</li>
<li>Demonstrated technical expertise in point-of-sale systems and troubleshooting POS issues</li>
<li>Broad range of product knowledge including apparel, hardgoods and tech accessories a plus</li>
<li>Proficiency with Microsoft Office suite of products, especially Outlook, Excel, Word, and Teams</li>
<li>Proficiency with mobile hardware technology </li>
<li>Experience with shipping software a plus</li>
</ul>
Core Competencies:
<ul>
<li>Ability to lead and coach individuals and teams, give constructive feedback, and motivate others to be high performers</li>
<li>Consultative customer service through active listening and interpersonal communication</li>
<li>Proven ability to drive sales results</li>
<li>Ability to think critically, problem solve and use sound judgment</li>
<li>Willingness to learn and embrace new procedures and new technologies</li>
<li>Willingness to be flexible with time and adjust to a fast-paced and ever-changing work environment</li>
<li>Detail oriented with proven organizational skills</li>
<li>Ability to work independently and collectively with the team and across multiple entities (vendors, partners, corporate teams)</li>
<li>Strong self-motivation toward the achievement of strategic and tactical goals </li>
<li>High sense of urgency and willingness to take initiative</li>
<li>Positive and professional demeanor with the ability to remain calm in high pressure situations</li>
<li>Ability to maneuver around sales floor, stockroom and mailroom, bend, stoop, and kneel frequently, and lift up to 40 lbs. with or without reasonable accommodation</li>
<li>Ability to travel between stores on a regular basis and schedule time at all locations</li>
</ul>
Education and Training:
<ul>
<li>Bachelors degree or equivalent related field preferred</li>
</ul>
Salary:
$60,000 per year

Multi-Site Store Manager - Quinsigamond Community College

<h3>Job Description</h3>
Job DescriptionSalary: $80000-$13000 
General Manager Underground Water &amp; Sewer Division Danvers, MA | Full-Time | $80,000 Base + Bonus | $130K+ First-Year Earning Potential Super Service Today is on the hunt for a driven and experienced Underground Department Manager to lead our water &amp; sewer excavation team someone who does Whatever It Takes to keep the crew prepped, the installs smooth, and the customers thrilled. About the Role Youll be running the day-to-day operations for our excavation install crews, overseeing underground water and sewer replacements and repairs for both residential and commercial customers. Your job is to make sure every install is fully prepared, staffed, and equipped before the first shovel hits the ground. What Were Looking For 10+ years of excavation experience (with a focus on water &amp; sewer) Expert-level planning and leadership abilities Strong grasp of trench safety, permitting, inspections, and utility coordination A proactive mindset you anticipate needs before they arise A team-first leader willing to roll up their sleeves and get it done Someone who thrives in a fast-paced, professional environment Compensation &amp; Perks $80,000 base salary Performance-based bonuses $130K+ potential first year Company truck and phone Paid time off, benefits, and growth opportunities A team and culture that has your back built on trust, pride, and hustle About Super Service Today Were a fast-growing, full-service home services company proudly serving Greater Boston and beyond. Our excavation division specializes in underground water and sewer line repairs and replacements. We bring professionalism, precision, and passion to everything we do and we do Whatever It Takes to get the job done right. Ready to lead with grit and get rewarded for it? Apply now and help build the strongest underground team in New England the Super Service Today way.

General Manager Underground Water & Sewer Division

<h3>Job Description</h3>
Job DescriptionSalary: $60,000 
Job Title: Multi-Site Store Manager
Department: University Gear Shop
Location: MA College of Art and Design Boston, MA
Reports to: EVP Sales and Strategic Partnerships
Position Summary: The Multi-Site Store Manager at Westfield State University Campus Store will oversee all aspects of the retail stores and is responsible for supervising daily activities of the stores at:
<ul>
<li>MA College of Art and Design</li>
<li>Framingham State University</li>
<li>Mass Bay Community College (online store)</li>
</ul>
This leader is responsible for ensuring overall store performance sales goals and profitability are met and supervising a customer-focused part-time sales team. In this role youll set the standard of success and develop operational action plans, manage inventory, and cash flow, and work with students, staff, faculty, and alumni to fulfill their product needs. The multi-site manager will dedicate the necessary time needed at each location in order to deliver the operational excellence and world-class service that is expected. Additionally, you will seek daily to implement and execute the mission of UGS: Drive community engagement and brand recognition by delivering high-quality branded merchandise with passionate, world-class service.
Essential Duties and Responsibilities:
 
In-store Selling Effectiveness:
<ul>
<li>Demonstrates/sells products to customers, explains benefits, features, prices, quality, value, and other information to build business through outstanding customer service</li>
<li>Drive store sales and traffic results, executing strategic merchandising initiatives, and consistently achieving key store metrics</li>
<li>Uphold positive working relationships with university officials, UGS partners, and third-party vendors</li>
<li>Maintain optimal floor coverage and schedules to maximize store productivity while staying within established sales per labor hour metrics</li>
<li>Build and maintain a store environment that is sharply focused on branding and visual merchandising to optimize the shopping experience</li>
<li>Maintain an organized floor plan with compelling visual product and branded signage standards that are met at all times </li>
<li>Ability to oversee and attend temporary pop-up store events outside of the physical store location</li>
</ul>
Direct Selling Effectiveness:
<ul>
<li>Build relationships with campus department and organization leads and promote our ability to provide unique branded merchandise for events, projects and groups</li>
<li>Work with support team to source apparel and branded merchandise, selecting items that meet the needs of campus department and organization customers, keeping within product pricing, decorating and freight expense standards set by the customer and/or our VP of Retail Operations</li>
<li>Work with support team to secure/create necessary artwork and quotes to be shared with our customers, assuring that all product, pricing, and shipping details are accurately represented</li>
<li>Monitor status of open purchase orders to ensure on-time delivery of all products, including timely resolution, communication, and mitigation of future potential problems</li>
<li>Work with support team to assure timely invoicing of direct customers</li>
</ul>
Build High Performing Teams:
<ul>
<li>Oversee, manage, and lead the Assistant Store Manager at Framingham State University and part-time sales associates at all locations.</li>
<li>Hire, train and inspire a sales team that is committed to exceeding customers expectations while always delivering the highest level of customer service</li>
<li>Provide ongoing team leadership and coaching; lead periodic team meetings, one-on-one staff meetings, yearly performance reviews</li>
<li>Identify, document, and resolve performance issues and policy violations in partnership with the human resources manager</li>
<li>Partner with human resources manager on all benefits, payroll, on-boarding, and off-boarding matters </li>
</ul>
Operational Excellence:
<ul>
<li>Attain operational excellence at all locations</li>
<li>Implement action plans to improve key performance indicators to maximize business</li>
<li>Work with the UGS team members to help identify opportunities to improve store operations efficiency</li>
<li>Maintain inventory control and enter product information into the ordering systems to maintain optimal in-store product inventory levels </li>
<li>Review online orders and prepare merchandise for shipping</li>
<li>Manage controllable expenses and work with the accounting team to provide necessary documentation </li>
<li>Perform and or delegate opening and closing routines including execution of bank deposits, receipt of shipment, and interpret / disseminate UGS directives</li>
<li>Maintain store policies and procedures</li>
<li>Incorporate loss prevention and safety messages into daily operations and work with university officials as the need arises</li>
<li>Maintain a safe and clean environment in accordance with university and UGS policies</li>
<li>Collect and analyze information and data to generate reports </li>
<li>Troubleshoot and aid in problem solving backend and frontend issues as they arise</li>
<li>Work hours are primarily 9am to 5pm however, availability for varied weekly shifts including occasional weekends, evening events and peak shifts hours required</li>
</ul>
Community Outreach:
<ul>
<li>Weekly outreach to departments, faculty, administration, student groups and other auxiliary services for the purpose of building trustworthy relationships</li>
<li>Monthly meeting/communication with UGS contract administrator</li>
<li>Implement all additional services and programs that pertain to community involvement</li>
<li>Be present and available for as many community activities and events as possible</li>
<li>Establish an Advisory Committee that meets four times a year for the purpose of understanding branded needs and measure the success of past performance</li>
</ul>
Other Duties:
<ul>
<li>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice</li>
</ul>
Knowledge and Experience:
<ul>
<li>5+ years retail store management, customer service and/or merchandising experience </li>
<li>5+ years experience staffing and leading a high performing, customer focused retail sales team </li>
<li>Apple certification may be required</li>
<li>Demonstrated technical expertise in point-of-sale systems and troubleshooting POS issues</li>
<li>Broad range of product knowledge including apparel, hardgoods and tech accessories a plus</li>
<li>Proficiency with Microsoft Office suite of products, especially Outlook, Excel, Word, and Teams</li>
<li>Proficiency with mobile hardware technology </li>
<li>Experience with shipping software a plus</li>
</ul>
Core Competencies:
<ul>
<li>Ability to lead and coach individuals and teams, give constructive feedback, and motivate others to be high performers</li>
<li>Consultative customer service through active listening and interpersonal communication</li>
<li>Proven ability to drive sales results</li>
<li>Ability to think critically, problem solve and use sound judgment</li>
<li>Willingness to learn and embrace new procedures and new technologies</li>
<li>Willingness to be flexible with time and adjust to a fast-paced and ever-changing work environment</li>
<li>Detail oriented with proven organizational skills</li>
<li>Ability to work independently and collectively with the team and across multiple entities (vendors, partners, corporate teams)</li>
<li>Strong self-motivation toward the achievement of strategic and tactical goals </li>
<li>High sense of urgency and willingness to take initiative</li>
<li>Positive and professional demeanor with the ability to remain calm in high pressure situations</li>
<li>Ability to maneuver around sales floor, stockroom and mailroom, bend, stoop, and kneel frequently, and lift up to 40 lbs. with or without reasonable accommodation</li>
<li>Ability to travel between stores on a regular basis and schedule time at all locations</li>
</ul>
Education and Training:
<ul>
<li>Bachelors degree or equivalent experience in related field preferred</li>
</ul>

Multi-Site Store Manager (MA College of Art and Design)

<h3>Job Description</h3>
Job DescriptionSalary: 
Job Title: Multi-Site Store Manager
Department: University Gear Shop
Location: Salem State University Salem, MA
Reports to: EVP Sales and Strategic Partnerships
Position Summary: The Multi-Site Store Manager at Salem State University Campus Store will oversee all aspects of the retail stores and is responsible for supervising daily activities of the stores at:
<ul>
<li>Salem State University </li>
<li>Northern Essex Community College </li>
<li>Middlesex Community College </li>
</ul>
This leader is responsible for ensuring overall store performance sales goals and profitability are met and supervising a customer-focused part-time sales team. In this role youll set the standard of success and develop operational action plans, manage inventory, and cash flow, and work with students, staff, faculty, and alumni to fulfill their product needs. The multi-site manager will dedicate the necessary time needed at each location in order to deliver the operational excellence and world-class service that is expected. Additionally, you will seek daily to implement and execute the mission of UGS: Drive community engagement and brand recognition by delivering high-quality branded merchandise with passionate, world-class service.
 
Essential Duties and Responsibilities:
 
In-store Selling Effectiveness:
<ul>
<li>Demonstrates/sells products to customers, explains benefits, features, prices, quality, value, and other information to build business through outstanding customer service</li>
<li>Drive store sales and traffic results, executing strategic merchandising initiatives, and consistently achieving key store metrics</li>
<li>Uphold positive working relationships with university officials, UGS partners, and third-party vendors</li>
<li>Maintain optimal floor coverage and schedules to maximize store productivity while staying within established sales per labor hour metrics</li>
<li>Build and maintain a store environment that is sharply focused on branding and visual merchandising to optimize the shopping experience</li>
<li>Maintain an organized floor plan with compelling visual product and branded signage standards that are met at all times </li>
<li>Ability to oversee and attend temporary pop-up store events outside of the physical store location</li>
</ul>
Direct Selling Effectiveness:
<ul>
<li>Build relationships with campus department and organization leads and promote our ability to provide unique branded merchandise for events, projects and groups.</li>
<li>Work with support team to source apparel and branded merchandise, selecting items that meet the needs of campus department and organization customers, keeping within product pricing, decorating and freight expense standards set by the customer and/or our VP of Retail Operations</li>
<li>Work with support team to secure/create necessary artwork and quotes to be shared with our customers, assuring that all product, pricing, and shipping details are accurately represented</li>
<li>Work with support team and customers to approve virtual samples </li>
<li>Monitor status of open purchase orders to ensure on-time delivery of all products, including timely resolution, communication, and mitigation of future potential problems</li>
<li>Work with support team to assure timely invoicing of direct customers</li>
</ul>
Build High Performing Teams:
<ul>
<li>Oversee, manage, and lead the Site Supervisors and part-time sales associates at all locations.</li>
<li>Hire, train and inspire a sales team that is committed to exceeding customers expectations while always delivering the highest level of customer service</li>
<li>Provide ongoing team leadership and coaching; lead periodic team meetings, one-on-one staff meetings, yearly performance reviews</li>
<li>Identify, document, and resolve performance issues and policy violations in partnership with the human resources manager</li>
<li>Partner with human resources manager on all benefits, payroll, on-boarding, and off-boarding matters</li>
</ul>
Operational Excellence:
<ul>
<li>Attain operational excellence at all locations</li>
<li>Implement action plans to improve key performance indicators to maximize business</li>
<li>Work with the UGS team members to help identify opportunities to improve store operations efficiency</li>
<li>Maintain inventory control and enter product information into the ordering systems to maintain optimal in-store product inventory levels </li>
<li>Review online orders and prepare merchandise for shipping</li>
<li>Manage controllable expenses and work with the accounting team to provide necessary documentation </li>
<li>Perform and or delegate opening and closing routines including execution of bank deposits, receipt of shipment, and interpret / disseminate UGS directives</li>
<li>Maintain store policies and procedures</li>
<li>Incorporate loss prevention and safety messages into daily operations and work with university officials as the need arises</li>
<li>Maintain a safe and clean environment in accordance with university and UGS policies</li>
<li>Collect and analyze information and data to generate reports </li>
<li>Troubleshoot and aid in problem solving backend and frontend issues as they arise</li>
<li>Work hours are primarily 9am to 5pm however, availability for varied weekly shifts including occasional weekends, evening events and peak shifts hours required</li>
</ul>
Community Outreach:
<ul>
<li>Weekly outreach to departments, faculty, administration, student groups and other auxiliary services for the purpose of building trustworthy relationships</li>
<li>Monthly meeting/communication with UGS contract administrator</li>
<li>Implement all additional services and programs that pertain to community involvement</li>
<li>Be present and available for as many community activities and events as possible</li>
<li>Establish an Advisory Committee that meets four times a year for the purpose of understanding branded needs and measure the success of past performance</li>
</ul>
Other Duties:
<ul>
<li>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice</li>
</ul>
Knowledge and Experience:
<ul>
<li>5+ years retail store management, customer service and/or merchandising experience </li>
<li>5+ years experience staffing and leading a high performing, customer focused retail sales team </li>
<li>Apple certification may be required</li>
<li>Demonstrated technical expertise in point-of-sale systems and troubleshooting POS issues</li>
<li>Broad range of product knowledge including apparel, hardgoods and tech accessories a plus</li>
<li>Proficiency with Microsoft Office suite of products, especially Outlook, Excel, Word, and Teams</li>
<li>Proficiency with mobile hardware technology </li>
<li>Experience with shipping software a plus</li>
</ul>
Core Competencies:
<ul>
<li>Ability to lead and coach individuals and teams, give constructive feedback, and motivate others to be high performers</li>
<li>Consultative customer service through active listening and interpersonal communication</li>
<li>Proven ability to drive sales results</li>
<li>Ability to think critically, problem solve and use sound judgment</li>
<li>Willingness to learn and embrace new procedures and new technologies</li>
<li>Willingness to be flexible with time and adjust to a fast-paced and ever-changing work environment</li>
<li>Detail oriented with proven organizational skills</li>
<li>Ability to work independently and collectively with the team and across multiple entities (vendors, partners, corporate teams)</li>
<li>Strong self-motivation toward the achievement of strategic and tactical goals </li>
<li>High sense of urgency and willingness to take initiative</li>
<li>Positive and professional demeanor with the ability to remain calm in high pressure situations</li>
<li>Ability to maneuver around sales floor, stockroom and mailroom, bend, stoop, and kneel frequently, and lift up to 40 lbs. with or without reasonable accommodation</li>
<li>Ability to travel between stores on a regular basis and schedule time at all locations</li>
</ul>
Education and Training:
<ul>
<li>Bachelors degree or equivalent related field preferred</li>
</ul>
Salary: 
<ul>
<li>$55,000 per year </li>
</ul>

Multi-Site Store Manager (Salem State University)

<h3>Job Description</h3>
Job DescriptionSalary: $18-$25 
Cut, trim, or prepare consumer-sized portions of meat for use or sale in retail establishments. 
Job Tasks
<ul>
<li>Wrap, weigh, label and price cuts of meat.</li>
<li>Prepare meat products for sale or consumption.</li>
<li>Prepare and place meat cuts and products on the display counter, so they will appear attractive and catch the shopper's eye.</li>
<li>Prepare special cuts of meat ordered by customers.</li>
<li>Cut meat products.</li>
<li>Cut, trim, bone, tie, and grind meats, such as beef, pork,lamb, poultry, and fish, to prepare meat in cooking form.</li>
<li>Track grind reports (scanning system)</li>
<li>Make sausage</li>
<li>Prep meat based recipes for kitchen use</li>
<li>Utilize prep list for daily tasks, cleaning and communication.</li>
<li>Prep, make marinades and other items to accommodate meat production.</li>
<li>Prepare meat products for sale or consumption. Cut meat products.</li>
<li>Direct operational or production activities.</li>
<li>Receive, inspect, and store meat upon delivery, to ensure meat quality.</li>
<li>Inspect, rotate and utilize all meat to maximize profits</li>
<li>Record quantity of meat received and issued to cooks or keep records of meat sales.</li>
<li>Record operational or production data.</li>
<li>Shape, lace, and tie roasts, using boning knife, skewer, and twine.</li>
<li>Cleaning of meat cutters areas, equipment and kitchen area. </li>
<li>Confer with customers or designers to determine order specifications. </li>
<li>Assist Kitchen team with preparing meals, prepping and cleaning.</li>
<li>Assist in the Store to meet or exceed financial targets</li>
<li>Knowledge of health and safety rules in a kitchen</li>
<li>Manual dexterity able to operate cutting tools and kitchen utensils</li>
<li>A team player with good communication skills</li>
<li>Patient with an ability to stay positive under pressure</li>
<li>Very good physical condition and endurance, lift minuum of 50 lbs</li>
<li>High school diploma or equivalent is desirable; Training from a culinary school will be an asset</li>
<li>Clean and sanitize work areas, equipment, utensils, dishes, or silverware.</li>
<li>Clean food preparation areas, facilities, or equipment.</li>
<li>Store food in designated containers and storage areas to prevent spoilage.</li>
<li>Store supplies or goods in kitchens or storage areas</li>
<li>Load dishes, lugs, bus tubs into dishwashing machines and put away</li>
<li>Remove trash and clean the kitchen</li>
</ul>
Culinary Experience would be a benefit
 
Schedule
Weekends are required

Meat Cutter Summer Part Time

<h3>Job Description</h3>
Job Description Blue Shock Executive Search, established in 2003, is a renowned executive search firm excelling in recruiting top-tier candidates across restaurant, hospitality, and food service-related sectors. As industry leaders, we specialize in forging connections between exceptional talent and leading employers in Canada and the US. Our dedicated team acts as your career architects, focusing on connecting you with opportunities that align with your skills and aspirations. We are passionate about propelling your career forward, ensuring that the next step you take is not just a job but a fulfilling journey. Partner with us, and let's build your success story together. The Assistant General Manager, reporting to the General Manager, will create passion and enthusiasm for the company vision “To be the most loved and best run restaurant in North America”. They will ensure that the standards are executed flawlessly throughout the restaurant operations every day. The AGM is responsible for the overall smooth operation of the restaurant and bar and the delivery of outstanding food &amp; beverage quality and service model excellence through teamwork, motivation and strong leadership. The AGM also overlaps into the kitchen as a partner to the team of Sous Chefs overseeing the operations with their team - staff and the leadership teams alike. Key Activities: 
<ul>
<li>Responsible for creating and enhancing a restaurant culture that drives excellence in every aspect of hospitality success including top line revenues, excellent service standards, high quality product from the restaurant &amp; bar teams, dynamic culture, strong morale, and superior profit management to achieve financial goals to support the GM.</li>
<li>Works with the GM to support the R &amp; M within the building as well as a ‘timeless environment’ effort throughout the operation.</li>
<li>leads beverage concepts to ensure adequate accountability, quality, presentation and service performance.</li>
<li>Produces approved budgets, and operates within established guidelines regarding costs, expenses, sales and profits reporting to the GM.</li>
<li>AGM's are directly overseeing the recruitment, training, development and mentoring of their current leadership teams.</li>
<li>Direct involvement in and follow up with all disciplinary action and performance management of all management team members.</li>
<li>Conducts frequent audits of your restaurant to ensure excellence in all areas.</li>
<li>Handles or assists with any guest-related complaints and/or comments as well as coordinates the proper follow up.</li>
<li>Assists weekly with the financial and operational weekly reporting required for delivering and analyzing the financial results of the restaurant on a regular basis. Reviews any significant variances from the budgeted figures. </li>
<li>Evaluates training procedures to ensure that all employees are contributing to a high level of the guest experience.</li>
<li>Management, teaching and coaching of our business success foundation ensuring high-level profitability.</li>
<li>Champion’s recognition and motivation efforts throughout the market to meet our goal of being the employer of choice in the restaurant industry in North America.</li>
<li>Develop and maintain positive relationships with your team, the community and the external people who support your restaurant.</li>
</ul>
Qualifications: 
<ul>
<li>Minimum of 1-3 years of operational success, proven multiple year success as a restaurant manager, knowledge of operational systems including all kitchen, food development and proven financial management.</li>
<li>Excellent knowledge and high-level skills with all computer desktop systems, including but not limited to Microsoft Windows, Outlook, Excel, Word, PowerPoint as well as our POS systems.</li>
<li>Knowledge of premium casual dining market in your community.</li>
<li>Exceptional work ethic, combined with highly detailed communication skills, both written and verbal.</li>
<li>Uses time productively, maximizes efficiency, and meets challenging work goals.</li>
<li>Takes initiative and pursues opportunities aligned with a strong ability to multi-task.</li>
<li>Strong rapport and presentation skills.</li>
<li>A college or university business degree in hospitality, restaurants and culinary arts, or equivalent, business education background is an asset.</li>
</ul>

Assistant General Manager - Boston

<h3>Job Description</h3>
Job DescriptionSalary: $23.49/hour 
SUMMARY: Lead Keepers are responsible for performing a variety of duties related to the care and welfare of the animals in their assigned routines. This includes cleaning exhibits and holding spaces, preparing and feeding diets, providing and evaluating enrichment, directly observing animals, and maintaining records. Additionally, this position will assist the Assistant Curator and Curator with oversight of the area which can included by is not limited to, creating and maintaining SOPs, participating in enrichment / training teams, and keeper scheduling. These positions require a work schedule of 7am-3:30pm or 10:30am 7pm in the busy season and 7:30am-4:30pm in the quiet season. This position must be able to regularly work weekends and holidays, as well as overtime when needed.
WHO WE ARE
Zoo New England's mission is to inspire people to protect and sustain the natural world for future generations by creating fun and engaging experiences that integrate wildlife and conservation programs, research, and education. Zoo New England manages and operates both Franklin Park Zoo in Boston and Stone Zoo in Stoneham, Massachusetts, and attracts over 1 million guests. We are in an exciting growth phase, with many new projects, exhibits and events. Youll be part of the Animal Care Team the largest department in the zoo, responsible for the well-being of thousands of animals, of hundreds of species - many of which are endangered in the wild.
WHO YOU ARE
<ul>
<li>Attention to detail: Provide exceptional care by ensuring all of the animals needs are met and observing closely for signs of illness or injury.</li>
</ul>
<ul>
<li>Friendly and Welcoming: Provide great customer service to internal and external guests, answering questions, performing public talks and participating in behind-the-scenes tours in a courteous and positive way.</li>
</ul>
<ul>
<li>Excellent communicator: Communicate clearly and thoroughly to supervisors and coworkers. Maintain thorough records.</li>
</ul>
<ul>
<li>Excellent time management: Be punctual and manage your time to stay within schedule, completing tasks and duties in a timely manner. Work independently after being trained.</li>
</ul>
<ul>
<li>Reliable and Thorough: Maintain your assigned area to a high standard, exceeding USDA and AZA standards. Provide enrichment according to the area guidelines and best practices. </li>
</ul>
YOUR PRIMARY RESPONSIBILITIES
<ul>
<li>Works safely around animals of a variety of taxa, research, write and follow standard operation procedures, oversee that institutional and departmental policies are being followed and in compliance with USDA and AZA guidelines.</li>
</ul>
<ul>
<li>Set and ensure standards are being followed. Oversee the work of senior keepers and zookeepers in the area.</li>
</ul>
<ul>
<li>Provide fresh food and water daily to animals in a species-specific manner and monitor consumption. Clean and maintain exhibits, holding and public spaces and keeper work areas to a high standard and oversee that in the entire area. Provide supplements, medication and goal-based enrichment as required.</li>
</ul>
<ul>
<li>Observe and report signs of health and individual/species behavior and record on ZIMS once trained.Helps maintain charts, census forms, calendars, reports, logs as needed.</li>
</ul>
<ul>
<li>Mentor the keeper staff and oversee animals and operations in the area, working closely with the curatorial and animal management team to assure best care for the animal collection and standards in the workplace.</li>
</ul>
REQUIREMENTS / QUALIFICATIONS
<ul>
<li>Bachelors degree in Biology, Zoology or related field preferred or 5+ years working as an animal care professional as determined by the hiring authority.</li>
</ul>
<ul>
<li>Minimum of four years zookeeping experience in addition to education / equivalent experience; six years is preferred with increasing of a senior role responsibility.</li>
</ul>
<ul>
<li>In the absence of Assistant Curator, maybe be asked to be POC for the day.</li>
</ul>
<ul>
<li>Eligible to acquire a Massachusetts gun license by the end of the 6-month introductory period. Maybe be required to handle and use firearms as a member of the Dangerous Animal Recovery Team (DART).</li>
</ul>
<ul>
<li>TB tested negative within the last 12 months before starting and fully vaccinated for COVID-19.</li>
</ul>
<ul>
<li>Excellent verbal and written communication skills, knowledge or ability to use Microsoft Office products and use of 2-way radios. </li>
</ul>
<ul>
<li>Must be physically able to work on their feet for long periods and lift over 50lbs.</li>
</ul>
<ul>
<li>Must have the ability to work for extended periods in harsh climatic conditions.</li>
</ul>
BENEFITS
<ul>
<li>Medical, dental, and vision plans for you and eligible dependents. </li>
</ul>
<ul>
<li>9 paid holidays and 6 personal holidays.</li>
</ul>
<ul>
<li>Accrue 10 vacation days and 12 days of sick leave your first year.</li>
</ul>
<ul>
<li>Free staff parking.</li>
</ul>
Zoo New England is an Equal Opportunity Employer by Choice
NO PHONE CALLS PLEASE

Lead Zookeeper

<h3>Job Description</h3>
Job DescriptionSalary: 15$-17$ 
As the fastest growing and leading online eyewear retailer in the world, GlassesUSA.com has been at the forefront of disrupting the traditional eyewear industry. With millions of delighted customers, our cutting-edge in-house technologies and data-driven philosophy have been driving our success in the global eCommerce, B2C sector.
Our brick-and-mortar locations are our way of interacting with our millions of customers, allowing new audiences to get to know our brands, providing an exceptional seamless GlassesUSA.com omnichannel personalized shopping experience.
About The Role:
GlassesUSA.com is looking for a full-time Sales Specialist and Keyholder to help us deliver the best possible service to our customers, ensuring patients are always happy. In this position, you will be in charge of assisting the management team by exhibiting excellent selling tactics, fostering a positive work environment, and carrying out operational procedures and goals in accordance with established company standards and policies.
What you'll do:
<ul>
<li>Assist customers experience in selecting frames &amp; lenses that are best suited for their needs, lifestyle, and desires.</li>
<li>Promote the values and brand philosophy of GlassesUSA.com.</li>
<li>Demonstrate unparalleled product knowledge.</li>
<li>Help foster an inclusive culture by treating customers and colleagues with respect.</li>
<li>Maintain outstanding store condition and visual merchandising standards.</li>
<li>Always be prepared to help out and anticipate the needs of both your team and your customers.</li>
<li>Opening and Closing procedures for the store.</li>
</ul>
Who you are:
<ul>
<li>Excited to work and learn at a fast-paced, fast paced and rapidly growing company.</li>
<li>Previous customer-facing experience in a service-minded environment.</li>
<li>A proactive, adaptable problem-solver who reacts quickly in unexpected situations.</li>
<li>A positive team player who leads by example.</li>
<li>Able to effectively communicate with a variety of people.</li>
<li>Organized, attentive, and detail oriented.</li>
<li>An energetic self-starter with an entrepreneurial spirit.</li>
</ul>
This position requires standing and walking for long periods of time, as well as lifting objects up to 50 lbs.
 
Natick MA Pay Range
<ul>
<li>Hourly pay range start * $15</li>
<li>Hourly pay range end * $17</li>
</ul>
Natick, MA 01760, Natick Mall
Natick, Massachusetts, 01760

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