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<h3>Job Description</h3>
Be part of an amazing story
\n
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
\n
Job Overview
\n
As a Seasonal Fragrance Sales Support colleague, you'll play a key role in creating a warm, inviting experience in our fragrance department. You’ll help maintain a beautifully merchandised, fully stocked space while supporting the sales team behind the scenes and on the floor. Whether you're preparing products, restocking displays, or assisting with transactions, your attention to detail and genuine hospitality ensure every guest feels cared for.
\n
This role blends service and support - anticipating team needs, keeping the space shop-ready, and helping to create magical moments for our customers during the busiest time of year.&nbsp; We're looking for flexible team players who thrive in our fast-paced environment, can juggle multiple tasks, and can work various shifts including nights, weekends and holidays.&nbsp;
\n
How our Seasonal Fragrance Sales Support Colleagues spend their day…
\n
<ul>\n
<li>Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. Before getting started, they review their sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions - so they’re fully informed and ready to engage, educate, and sell with confidence.</li>
\n
<li>On the floor, they focus on the customer - offering a warm welcome, making eye contact, and creating friendly, personal conversations to create customer relationships to bring the customers back.</li>
\n
<li>Throughout the day, they maintain a shoppable space by merchandising new receipts, process damages, testers and select merchandise to return to vendors, updating signs and pricing, and supporting any needed merchandise moves.</li>
\n
<li>They always Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer’s name.&nbsp;</li>
\n
<li>We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.</li>
\n
<li>And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.</li>
\n</ul>
\n
Seasonal colleagues are typically scheduled to work 10-20 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found&nbsp;here.
\n
Who You Are&nbsp;
\n
<ul>\n
<li>Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality</li>
\n
<li>Must be able to:\n
<ul>\n
<li>Understand and communicate effectively with customers, co-workers, and supervisors</li>
\n
<li>Read and understand employment policies and safety rules/procedures in English</li>
\n </ul>
</li>
\n
<li>Be comfortable communicating and collaborating with customers and colleagues</li>
\n
<li>Meeting daily sales goal challenges&nbsp;</li>
\n
<li>Enjoy meeting people, learning about them, and sharing information&nbsp;</li>
\n
<li>Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics</li>
\n</ul>
\n
Essential Physical Requirements You Will Perform
\n
<ul>\n
<li>This position requires talking, lifting, constant moving, standing, and reaching with arms and hands.</li>
\n
<li>Standing for at least two consecutive hours, lifting at least 25lbs. stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level</li>
\n
<li>Requires close vision, color vision, depth perception, and focus adjustment</li>
\n
<li>Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions</li>
\n</ul>
\n
What We Can Offer You
\n
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.&nbsp;
\n
Some additional benefits we offer include:&nbsp;
\n
<ul>\n
<li>Access your earned wages anytime</li>
\n
<li>Merchandise discounts</li>
\n
<li>Performance-based incentives</li>
\n
<li>Employee Assistance Program with mental health counseling and legal/financial advice</li>
\n</ul>
\n
Access the full menu of benefits offeringshere.
\n
About Us
\n
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.
\n
Join us and help write the next chapter in our story - Apply Today!
\n\n\n
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.&nbsp;
\n\n\n
BEAUTY00
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.

Seasonal Retail Fragrances Sales Associate, Solomon Pond

<h3>Job Description</h3>
Be part of an amazing story
\n
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
\n
Job Overview
\n
As a Seasonal Champion, you play a key role in creating a welcoming, energized, and customer-focused environment during our busiest time of year. You’ll lead by example-supporting your peers, driving a culture of service and sales across all channels, and helping maintain a clean, organized, and inspiring store. Whether sharing product knowledge, helping customers find their perfect item, training new colleagues, or stepping in to support store operations, you bring enthusiasm, adaptability, and a genuine passion for hospitality to every shift. Your leadership helps set the tone for the season and ensures customers and colleagues alike feel valued and supported.
\n
How our Seasonal Champions spend their day…
\n
<ul>\n
<li>Every day starts with a positive example. As a Seasonal Champion, you come in energized and ready to make an impact - wearing your name badge with pride, greeting teammates with warmth, and helping ensure the sales floor is clean, organized, and ready for customers. You help set the pace by reviewing sales goals, learning about new arrivals and top-selling items, and staying up to date on trends and promotions - so you’re prepared to support the team and engage customers confidently.</li>
\n
<li>On the floor, you lead through action&nbsp;- by welcoming customers and new colleagues with genuine hospitality, making eye contact, and starting friendly, personal conversations that build lasting relationships. You foster a welcoming culture by supporting onboarding efforts for new colleagues and by setting the tone for consistent service from the start.&nbsp;</li>
\n
<li>You help maintain a shoppable space by recovering fitting rooms, updating signs and pricing, helping with support functions in the store, and jumping in on merchandise moves-keeping the floor looking great throughout the day.</li>
\n
<li>You help the team Finish Strong&nbsp;- by reminding them to share Loyalty benefits, making sure customers leave with everything they need, and ending each interaction with a sincere thank-you, often using the customer’s name and adding a personal touch.</li>
\n
<li>You know that service starts with each other. You model collaboration, honesty, and care-supporting your peers so the whole team can better serve our customers and communities.</li>
\n
<li>And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.</li>
\n</ul>
\n
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found&nbsp;here.
\n
Who You Are and Skills You Will Need
\n
<ul>\n
<li>Leadership: Provide Active Supervision by continually circulating the selling floor, directing colleagues and supporting daily priorities to optimize the customer experience and increase sales. Redirecting support as needed.</li>
\n
<li>Interpersonal Skills: Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments.</li>
\n
<li>Detail Orientation: Careful attention to detail in handling daily tasks, examining reports and making sure business goals are met</li>
\n
<li>Collaboration: Coordinate with store leadership to identify and address operational challenges.</li>
\n
<li>Adaptability: Handle various responsibilities related to the physical operation of the facility, including activities required to open and close the building, as well as involvement in daily back-of-house functions.&nbsp;</li>
\n
<li>Flexibility: Available to support the needs of the business including days, evenings, weekends and holidays with regular, dependable attendance and punctuality</li>
\n
<li>Communication: Must be able to:\n
<ul>\n
<li>Understand and communicate effectively with customers, co-workers, and supervisors</li>
\n
<li>Read and understand employment policies and safety rules/procedures in English</li>
\n
<li>Be comfortable communicating and collaborating with customers and colleagues</li>
\n </ul>
</li>
\n</ul>
\n
Essential Physical Requirements You Will Perform
\n
<ul>\n
<li>This position requires talking, lifting, constant moving, standing, and reaching with arms and hands.</li>
\n
<li>Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level</li>
\n
<li>Requires close vision, color vision, depth perception, and focus adjustment</li>
\n
<li>Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions</li>
\n</ul>
\n
What We Can Offer You
\n
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
\n
Some additional benefits we offer include:&nbsp;
\n
<ul>\n
<li>Access your earned wages anytime</li>
\n
<li>Merchandise discounts</li>
\n
<li>Performance-based incentives</li>
\n
<li>Employee Assistance Program with mental health counseling and legal/financial advice</li>
\n</ul>
\n
Access the full menu of benefits offeringshere.
\n
About Us
\n
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.
\n
Join us and help write the next chapter in our story - Apply Today!
\n\n\n
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.&nbsp;
\n\n\n
STORES00
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.

Seasonal Recovery Champion Associate, Square One

<h3>Job Description</h3>
Be part of an amazing story
\n
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. 
\n
Job Overview
\n
As a Fulfillment Colleague, you will play a key role in creating a seamless and personalized shopping experience for our omni-channel customers. This role combines sales floor engagement with back-of-house fulfillment responsibilities - selecting merchandise, packing and shipping online orders with care, and assisting with in-store and curbside pickup.
\n
You’ll greet customers with genuine hospitality, resolve issues with professionalism, and ensure each interaction is smooth and positive. Your attention to detail, teamwork, and commitment to operational excellence will help drive sales, strengthen customer loyalty, and support overall store success.
\n
This role goes far beyond just being a behind-the-scenes support colleague. Here, the customer is at the heart of everything we do - every day, all day. If you're passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this could be the perfect fit for you!&nbsp;
\n
How our Fulfillment and Receiving Colleagues spend their day…
\n
<ul>\n
<li>Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride and greet teammates with a warm hello. Before getting started, they review their goals, learn about new products and promotions, and prepare the store for success. Whether receiving merchandise, tagging items, or organizing the stockroom, they bring energy and focus to every task to set the day up for smooth operations and strong results.</li>
\n
<li>On the floor, they focus on the customer - from greeting customers warmly to actively listening and resolving issues, colleagues build trust through personal, helpful interactions - on the floor, during curbside pickups, or through timely and accurate order fulfillment.</li>
\n
<li>Throughout the day, they maintain a shoppable space&nbsp;by recovering the floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting any needed merchandise moves.</li>
\n
<li>They always Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer’s name. Behind the scenes, they wrap up their day by organizing the stockroom, completing orders, and setting the team up for the next day’s success.</li>
\n
<li>We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.</li>
\n
<li>And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.</li>
\n</ul>
\n
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found&nbsp;here.
\n
Who You Are
\n
<ul>\n
<li>Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality</li>
\n
<li>Must be able to:\n
<ul>\n
<li>Understand and communicate effectively with customers, co-workers, and supervisors</li>
\n
<li>Read and understand employment policies and safety rules/procedures in English</li>
\n </ul>
</li>
\n
<li>Be comfortable communicating and collaborating with customers and colleagues</li>
\n
<li>Meeting daily sales goal challenges&nbsp;</li>
\n
<li>Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits</li>
\n
<li>Enjoy meeting people, learning about them, and sharing information&nbsp;</li>
\n
<li>Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics</li>
\n</ul>
\n
Essential Physical Requirements You Will Perform
\n
<ul>\n
<li>This position requires talking, lifting, constant moving, standing, and reaching with arms and hands.</li>
\n
<li>Standing for at least two consecutive hours, lifting at least 30lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level.</li>
\n
<li>Requires close vision, color vision, depth perception, and focus adjustment.</li>
\n
<li>Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions.</li>
\n</ul>
\n
What We Can Offer You
\n
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
\n
Some additional benefits we offer include:
\n
<ul>\n
<li>Merchandise discounts</li>
\n
<li>Performance-based incentives</li>
\n
<li>Annual merit review</li>
\n
<li>Employee Assistance Program with mental health counseling and legal/financial advice</li>
\n</ul>
\n
Access the full menu of benefits offerings here.
\n
About Us&nbsp;
\n
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives. &nbsp;
\n
Join us and help write the next chapter in our story - Apply Today!&nbsp;
\n\n\n
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
\n\n\n
STORES00
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.

Seasonal Retail Fulfillment Support Associate, Natick Collection

Seasonal Retail Fulfillment Support Associate, Northshore

<h3>Job Description</h3>
Be part of an amazing story
\n
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
\n
Job Overview
\n
As a Fine Jewelry Sales Colleague, you provide outstanding customer service in our Fine Jewelry and Watch Complex, creating shopping experiences that make every customer feel welcomed, comfortable, and valued. You bring elegance, expertise, and personalized service to every interaction, helping customers find the perfect piece to celebrate life’s special moments.
\n
With a passion for fine craftsmanship and a deep understanding of precious metals, gemstones, and luxury brands, you continually demonstrate superior product knowledge to educate and assist customers in selecting items that suit their tastes, preferences, and budgets. You focus on building lasting client relationships through consultative selling, genuine hospitality, and active use of our clientele program.
\n
In addition to meeting sales goals other key responsibilities of the role include promoting our loyalty and warranty programs, support inventory and fulfillment activities, and supporting special events.&nbsp;You&nbsp; also will ensure the security, accuracy, and impeccable presentation of merchandise. You’ll work closely with your team to achieve sales goals, support special events, and uphold operational excellence in all aspects of the Fine Jewelry department.
\n
How our Fine Jewelry Colleagues spend their day…
\n
Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. Before getting started, they review their sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions - so they’re fully informed and ready to engage, educate, and sell with confidence.
\n
On the floor, they focus on the customer - offering a warm welcome, making eye contact, and creating friendly, personal conversations to create customer relationships to bring the customers back.
\n
Throughout the day, they maintain a shoppable space&nbsp;by ensuring proper processing, presentation, organization, storing and replenishment of stock, updating signs and pricing, and supporting any needed merchandise moves.
\n
They always Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer’s name.&nbsp;
\n
We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.
\n
And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.
\n
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found&nbsp;here.
\n
Who You Are
\n
<ul>\n
<li>Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality</li>
\n
<li>Must be able to:\n
<ul>\n
<li>Understand and communicate effectively with customers, co-workers, and supervisors</li>
\n
<li>Read and understand employment policies and safety rules/procedures in English</li>
\n </ul>
</li>
\n
<li>Provide product recommendations, assisting with fittings and digital shopping tools, and creating a welcoming, knowledgeable, and supportive shopping experience.</li>
\n
<li>Drive sales and operational excellence by leveraging product knowledge, participating in vendor training and events, using point-of-sale tools effectively, and ensuring accurate stock presentation, replenishment, and asset protection compliance</li>
\n
<li>Drive sales and client loyalty by maintaining an organized and shoppable space, leveraging clienteling tools to promote offers and product launches, participating in sales events, and staying up to date through ongoing training and vendor education.</li>
\n
<li>In addition to sales goals, achieving Client and Protection plan goals</li>
\n
<li>Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits</li>
\n
<li>Meeting and surpassing daily sales goals by delivering exceptional service</li>
\n
<li>Effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience</li>
\n
<li>1-2 years of related experience required</li>
\n</ul>
\n
Essential Physical Requirements You Will Perform
\n
<ul>\n
<li>This position requires talking, lifting, constant moving, standing, and reaching with arms and hands</li>
\n
<li>Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level</li>
\n
<li>Requires close vision, color vision, depth perception, and focus adjustment</li>
\n
<li>Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions</li>
\n</ul>
\n
What We Can Offer You
\n
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
\n
Some additional benefits we offer include:
\n
<ul>\n
<li>Merchandise discounts</li>
\n
<li>Performance-based incentives</li>
\n
<li>Annual merit review</li>
\n
<li>Employee Assistance Program with mental health counseling and legal/financial advice</li>
\n</ul>
\n
Access the full menu of benefits offerings&nbsp;here.
\n
About Us
\n
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.
\n
Join us and help write the next chapter in our story - Apply Today!
\n\n\n
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
\n\n\n
STORES00
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.

Seasonal Retail Commission Sales Associate - Fine Jewelry, Hanover

<h3>Job Description</h3>
Be part of an amazing story
\n
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
\n
Job Overview
\n
As an At Your Service Center Colleague, you are at the heart of delivering a seamless and personalized shopping experience. You’ll support all At Your Service activities, including Buy Online Pickup In Store (BOPS), merchandise returns, order pickups, and other assigned tasks - all while upholding Macy’s service standards.
\n
This role requires strong multitasking abilities, problem-solving, attention to detail, and a customer-first mindset. You’ll thrive in a fast-paced environment where flexibility is key, including working a variety of shifts such as nights, weekends, and holidays.
\n
This role goes far beyond just being a cashier. Here, the customer is at the heart of everything we do - every day, all day. If you're passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this could be the perfect fit for you! You’ll also help keep the shopping space clean, organized, and inviting so every customer feels welcome the moment they walk in.&nbsp;
\n
How our At Your Service Colleagues spend their day…
\n
<ul>\n
<li>Every day starts with a positive example. As an At Your Service Colleagues (AYS), you come in energized and ready to make an impact - wearing your name badge with pride, greeting teammates with warmth, and helping ensure the At Your Service areas is clean, organized, and ready for customers. You help set the pace by reviewing sales goals, learning about new arrivals and top-selling items, and staying up to date on trends and promotions - so you’re prepared to support the team and engage customers confidently.</li>
\n
<li>In the At Your Service area, you lead through action - welcoming customers with genuine hospitality, making eye contact, and starting friendly, personal conversations that build lasting relationships. Assist customers in all aspects of total store fulfillment, including By Online and Pick Up in Store, be proficient in all systems needed to complete transactions, and ensure the collection area is organized so the customer pick-up experience is friction-free</li>
\n
<li>You help maintain a shoppable space by recovering merchandise and keeping the pickup and return areas clean while ensuring timely completion and curbside delivery of Buy Online Pickup In Store (BOPS) orders.</li>
\n
<li>They always Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer’s name.&nbsp;</li>
\n
<li>We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.</li>
\n
<li>And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.</li>
\n</ul>
\n
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week.&nbsp;All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found&nbsp;here.
\n
Who You Are
\n
<ul>\n
<li>Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality</li>
\n
<li>Must be able to:\n
<ul>\n
<li>Understand and communicate effectively with customers, co-workers, and supervisors</li>
\n
<li>Read and understand employment policies and safety rules/procedures in English</li>
\n </ul>
</li>
\n
<li>Makes prompt, sound decisions in real time to effectively address customer needs and resolve issues</li>
\n
<li>Be comfortable communicating and collaborating with customers and colleagues</li>
\n
<li>Meeting daily sales goal challenges&nbsp;</li>
\n
<li>Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits</li>
\n
<li>Enjoy meeting people, learning about them, and sharing information&nbsp;</li>
\n
<li>Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics</li>
\n
<li>You can handle electronic devices with no problem</li>
\n</ul>
\n
Essential Physical Requirements You Will Perform
\n
<ul>\n
<li>This position requires talking, lifting, constant moving, standing, and reaching with arms and hands.</li>
\n
<li>Standing for at least two consecutive hours, lifting at least 25lbs. stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level</li>
\n
<li>Requires close vision, color vision, depth perception, and focus adjustment</li>
\n
<li>Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions</li>
\n</ul>
\n
What We Can Offer You
\n
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
\n
Some additional benefits we offer include:
\n
<ul>\n
<li>Merchandise discounts</li>
\n
<li>Performance-based incentives</li>
\n
<li>Annual merit review</li>
\n
<li>Employee Assistance Program with mental health counseling and legal/financial advice</li>
\n</ul>
\n
Access the full menu of benefits offerings&nbsp;here.
\n
About Us
\n
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.
\n
Join us and help write the next chapter in our story - Apply Today!
\n\n\n
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
\n\n\n
STORES00
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.

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<h3>Job Description</h3>
Be part of an amazing story
\n
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
\n
Job Overview
\n
As a Retail Selling Colleague, you blend selling that delivers results with genuine hospitality to create standout shopping experiences. You take the time to understand each customer’s needs, offering personalized recommendations and connecting them with the right products and services. Whether on the sales floor or in the fitting room, your warmth, product knowledge, and personal approach turn everyday visits into memorable moments. You stay focused on achieving selling goals by driving performance through customer engagement and smart selling behaviors. With every interaction, you build trust, meet sales targets, and inspire loyalty - making each visit both meaningful and successful.
\n
This role goes far beyond just being a cashier. Here, the customer is at the heart of everything we do - every day, all day. If you're passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this could be the perfect fit for you! You’ll also help keep the shopping space clean, organized, and inviting so every customer feels welcome the moment they walk in.
\n
How our Selling Colleagues spend their day…
\n
<ul>\n
<li>Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. Before getting started, they review their sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions - so they’re fully informed and ready to engage, educate, and sell with confidence.</li>
\n
<li>On the floor, they focus on the customer -offering a warm welcome, making eye contact, and creating friendly, personal conversations to create customer relationships to bring the customers back.</li>
\n
<li>Throughout the day, they maintain a shoppable space&nbsp;by recovering the floor and fitting rooms, updating signs and pricing, and supporting any needed merchandise moves.</li>
\n
<li>They always Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer’s name.&nbsp;</li>
\n
<li>We believe service starts with each other -supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.</li>
\n
<li>And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.</li>
\n</ul>
\n
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found&nbsp;here.
\n
Who You Are
\n
<ul>\n
<li>Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality</li>
\n
<li>Must be able to:\n
<ul>\n
<li>Understand and communicate effectively with customers, co-workers, and supervisors</li>
\n
<li>Read and understand employment policies and safety rules/procedures in English</li>
\n </ul>
</li>
\n
<li>Be comfortable communicating and collaborating with customers and colleagues</li>
\n
<li>Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits</li>
\n
<li>Meeting daily sales goal challenges&nbsp;</li>
\n
<li>Enjoy meeting people, learning about them, and sharing information&nbsp;</li>
\n
<li>Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics</li>
\n
<li>You can handle electronic devices with no problem</li>
\n</ul>
\n
Essential Physical Requirements You Will Perform
\n
<ul>\n
<li>This position requires talking, lifting, constant moving, standing, and reaching with arms and hands</li>
\n
<li>Standing for at least two consecutive hours, lifting at least 25lbs. stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level</li>
\n
<li>Requires close vision, color vision, depth perception, and focus adjustment</li>
\n
<li>Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions</li>
\n</ul>
\n
What We Can Offer You
\n
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
\n
Some additional benefits we offer include:
\n
<ul>\n
<li>Merchandise discounts</li>
\n
<li>Performance-based incentives</li>
\n
<li>Annual merit review</li>
\n
<li>Employee Assistance Program with mental health counseling and legal/financial advice</li>
\n</ul>
\n
Access the full menu of benefits offerings here.
\n
About Us&nbsp;
\n
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives. &nbsp;
\n
Join us and help write the next chapter in our story - Apply Today!&nbsp;
\n\n\n
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
\n\n\n
STORES00
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.

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